FAQ

No two remodeling projects are identical. In order to decide how much your window or door replacement project will cost, we will need to wholly understand your wants and needs. Arrange a free, in-home consultation and we’ll be able to offer you a free quote during your consultation. A Pella® design expert will work alongside you to visualize your plan, select high-quality products and take measurements for your replacements.

In addition to offering high-quality products in a variety of styles, we also offer payment and finance options to help make your replacement project affordable.

It’s our goal to make certain that we answer each of your questions about windows and doors from Pella of Petoskey. We’ll review all the features and possibilities available to you, including material choices and energy-efficient enhancements. To be sure we can cover it all, we recommend you plan for about two hours for your consultation meeting.

Your in-home consultation is essential to ensuring your happiness with your window and door replacement. It will help you pick the perfect windows or doors for your Petoskey-area home and your budget. It’s best to schedule your complimentary, in-home consultation when all of the decision-makers are able to be present. Our Pella® expert designer will address a host of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are most appropriate for your Petoskey-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is right for your home?
  • Which colors do you want?

Accurately quoting your replacement windows or entry door project depends upon the information we are given through the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Petoskey are led by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will install your windows or doors for you. They must sit through an extensive set of training courses to ensure your windows and doors are correctly installed and match Pella’s warranty criteria. You can read more about your no-mess, no-guess installation day here.

Before they can be brought on board, Pella makes installers to pass a drug test and background check. Our installers are totally covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this affect you? Not only could you realize a reduction in your heating and cooling costs, but you will help protect the environment.

The benefit of Pella® vinyl windows is that you don’t have to paint them. They are available in a host of colors, so you’ll find a color that goes with your house. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of Petoskey gives you services and support that bigger stores can’t. Our knowledgeable staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, including a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” You just have to contact our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work answering them.

There are a number of reasons why Petoskey-area people choose Pella of Petoskey for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell specifically through third-party channels, Pella of Petoskey has a dedicated window and entry door showroom. This distinctive way of doing business gives you a personalized experience with the help of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Petoskey has a high-quality, energy-efficient and reliable solution.

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